On Sunday, March 27th at approximately 9:30pm US/Eastern GeekISP’s mail servers will be offline for some disk maintenance work. During this time period all mail-related services will be offline. The work is expected to complete by 10:30pm ET. During the work inbound mail to accounts at GeekISP will be delayed. Webmail, desktop, and mobile mail [...]
Continue Reading →We’re planning on performing some maintenance on the IMAP server tonight that will require me to bring the main mail volume offline. The hope originally was to do this work online, but it appears that it is not possible. During the maintenance window, all mail-related services will be offline. Follow us on Twitter (@GeekISP) for [...]
Continue Reading →As many users have no doubt become aware, we’ve been suffering from intermitten issues on GeekISP’s mail IMAP server lately. The symptoms of this problem are pretty easy to spot: Authentication errors (“Invalid password”, “Password rejected”, or similar) Timeouts or other very slow operations retrieving mail, deleting mail, or similar Unfortunately this far the exact [...]
Continue Reading →Tomorrow morning at approximately 9:30am ET we’ll be performing some maintenance on our primary VPS server. The following services will be affected: VPS servers – most will be offline. SMTP mail services – all customers will not be able to send or receive mail during the maintenance window. You can still check mail and compose [...]
Continue Reading →This morning’s datacenter migration has been completed successfully. We’re in Gotham’s new facility, in a nice clean new rack. At this point all services have been restored. If you’re seeing any issues, please email support@geekisp.com and we’ll take care of it.
Continue Reading →It’s been a while since we initially announced that we’re moving to Gotham’s new datacenter, but after a bunch of delays, it’s finally happening. We’re currently scheduled to move at roughly 6am US/Eastern time on Saturday July 20th. We expect all services to be offline during the move for approximately 4 hours. More updates and [...]
Continue Reading →As some users have noticed we’ve had some intermittent load issues with our webservers this week. After quite a bit of puzzling, I determined that the source appears to be an attack targeting WordPress blogs, specifically the wp-login.php page. Something about this attack seems to be causing a spill-over effect resulting in broader disruption. Since [...]
Continue Reading →I’m in the process right now of replacing the main data disk on the SVN/Trac box with an SSD. The machine should be back up within about 15 minutes.
Continue Reading →After 10 years in our datacenter in Port Jefferson, NY, we’re moving to a new space. We’re staying with the same provider – GothamBus – but moving to their new facility which is a few miles down the road. While the old space served us well, the new building (and it is brand new!) fills [...]
Continue Reading →We had a minor connectivity issue with the mail server this morning from about 6:30am ET to 7:30am ET. It’s resolved now and mail is flowing normally.
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