Our datacenter suffered a total connectivity loss as a result of damage from Hurricane Sandy. The outage began at roughly 6:50pm ET on 10/29 and lasted until 5:30pm ET on 10/30. The datacenter is serviced by multiple fiber providers, though all were out of service during this time. Once connectivity was restored at 5:30pm ET, [...]
Continue Reading →GeekISP experienced a service interruption tonight lasting approximately 40 minutes. Our upstream provider suffered a connectivity loss and we’re still waiting on a report from them for more details. Update – 10/27 8:50am ET – We had a followup of this same issue from about 7:45am through 8:45am ET. The core router upstream had originally [...]
Continue Reading →We’re doing some brief maintenance on the mail servers today – primarily replacing the SSL certs with a new one. Send an email to support if you notice any issues, but it should be pretty quick and hopefully painless.
Continue Reading →Hi Folks – I’m performing some updates on our PHP setup so will most likely need to rotate our webservers out of service one at a time to get this done. Things may slow down slightly, but I’ll try to keep this as painless a procedure as possible. Getting rolling now, ~10:45am ET. Update 1pm [...]
Continue Reading →Designed to increase uptime and availability, a load balancer is usually a good thing. Except when it gets in the way, as GeekISP’s SMTP load balancer has been over the past week or two. You may have noticed periodic errors when sending mail – that’s the problem. I’ve made some changes today that hopefully will [...]
Continue Reading →We’ve got some minor webserver software upgrades happening right now – Apache, PHP, and various things like ImageMagick. It should all be pretty seamless, but if you notice any changes to your site – please contact support@geekisp.com.
Continue Reading →We’ve had a minor issue with our main VPS server – it should be back online shortly. It appears to be power related. Update 7:22pm ET – The VPS server is back online and VMs are booting now. The main disk array is currently re-syncing, so disk IO may be slower than normal until it [...]
Continue Reading →After several GeekISP customers were reporting issues with joe-jobs/backscatter spam in their inboxes, we’ve enabled some additional SpamAssassin rules to handle these messages. We’re still tuning the scoring on the new rules, but if you’re getting bounce messages on mail that you didn’t send, contact support. Details on the newly-enabled ruleset can be found here: [...]
Continue Reading →We had some routine datacenter maintenance turn into something larger. We’re back now – sorry for the inconvenience.
Continue Reading →These were around 9:45am ET. I had to reboot both NFS servers due to recent FreeBSD kernel patches.
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